HOW WE PROTECT YOUR CUSTOMER'S DATA

• Firewalls
• 128 Bit Data Encryption
• Collection Advocate Call Recording
• Employee Station Authentication
• Virus and Malware Protection
• Collector Training and Accountability Systems
• On-site Third-Party Document Destruction
• Off-Site Secure Water/Fire Proof Backup Clone Operation

DISASTER PREPAREDNESS

You Never Know What Can Happen. So We Established a Plan to Prepare for the Worst. Even if our building disappears into the aether, everything is OK.

• Incident response plan
• Ability to operate at full capacity in 48 hours
• Crisis response team in place
• Remote dual data backup
• Full battery and emergency generator system
• Access to complete inbound & outbound calling capacity
• On-site encrypted backup to off-site cloud operation system